Privacy Policy PWKGame — Our Commitment to Protecting Your Personal Data

PWKGame understands that trust is the foundation of a long-term relationship with every member. That trust is built not only through game quality or payment speed, but also through how we handle the personal information you entrust to us.

This Privacy Policy comprehensively and transparently explains how PWKGame — as the data controller — collects, stores, uses, and protects the personal data of every user who interacts with our platform. It applies to all access channels, including the website, Android mobile app, iOS app, and email and live chat communications with our support team.

We wrote this policy in plain language because we believe that meaningful privacy starts with clear understanding — not lengthy documents deliberately designed to confuse.

PWKGame collects several types of data from members. Here is a complete overview of the data categories we collect and their sources:

Collected data is used responsibly for specific, accountable purposes. We do not process data for any purpose beyond those listed below without the explicit consent of the member concerned.

• Creating and managing member accounts, including the identity verification (KYC) process.
• Processing deposit and withdrawal transactions accurately and securely.
• Provides access to all services and games available on the platform.
• Sending account-related notifications, transaction updates, and relevant service announcements.
• Detecting and preventing fraud, account abuse, and other illegal activities.
• Fulfilling applicable legal and regulatory obligations, including reporting to relevant authorities when required.
• Improving service quality based on aggregated and anonymized analysis of platform usage patterns.
• Sending promotional information and relevant offers only to members who have consented to receive marketing communications.

Every processing of personal data carried out by PWKGame has a clear legal basis. We process data based on one or more of the following legal grounds, depending on the type of data and the purpose of processing:

• Contract performance:  Processing is necessary to fulfill the service agreement between PWKGame and its members, including account creation and transaction processing.
• Legal obligation:  Processing is necessary to comply with applicable laws and regulations, including anti-money laundering and consumer protection requirements.
• Legitimate interest:  Processing is necessary for legitimate operational interests such as fraud detection, system security, and service improvement.
• Consent:  For marketing and promotional communications, processing is carried out solely on the basis of explicit consent, which may be withdrawn at any time.

PWKGame does not sell, rent, or trade members' personal data in any form. However, in operating the platform, certain third parties require limited access to specific data in order to deliver services to members.

Third parties that may receive data within the necessary scope include:

• Payment gateway providers:  Receives transaction information required to securely process deposits and withdrawals.
• KYC verification service provider:  Receives identity documents to verify the authenticity of member data in accordance with regulatory requirements.
• Game provider:  Receives minimal technical data such as session IDs required to deliver game content.
• Competent authorities:  Data may be shared with law enforcement or regulatory authorities where required by legal obligation.

Data protection at PWKGame is more than a claim — we invest significant resources to ensure our security infrastructure meets the highest applicable industry standards.

The technical and organizational security measures we implement include:

• 256-bit SSL encryption for all data transmitted between member devices and our servers.
• Sensitive data is encrypted at rest within our server infrastructure.
• Role-based access controls ensuring only authorized personnel can access sensitive data.
• Real-time system monitoring to detect suspicious activity or unauthorized access attempts.
• Regular security audits conducted by both our internal team and independent external security testers.
• Standardized incident response procedures for handling and reporting potential data breaches.

That said, no system can guarantee 100% absolute security. We encourage members to help keep their accounts secure by using strong passwords and never sharing them with anyone.

PWKGame retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Once the retention period ends and no legal obligation requires further storage, data will be securely deleted or anonymized.

As a general guideline, data retention periods at PWKGame are as follows:

• Active account data:  Retained for as long as your account remains active and for a defined period following account closure.
• Financial transaction data:  Retained in accordance with applicable legal requirements for audit and financial reporting purposes, generally a minimum of 5 years.
• KYC and identity data:  Retained in compliance with anti-money laundering regulations applicable in our operating jurisdiction.
• Technical data and logs:  Retained for a shorter period in line with operational needs and system security requirements.

The PWKGame platform uses cookies and similar tracking technologies to enhance the user experience and operate its services properly. Cookies are small files stored on your device when you access our platform.

Types of cookies we use:

• Session cookies (required):  Required to maintain your login status and session security. Cannot be disabled as it is essential to platform functionality.
• Preference cookies:  Stores your preferences such as language and platform display settings so you do not need to reconfigure them on each visit.
• Analytics cookies:  Helps us understand how members use the platform so we can continuously improve our services. Data is collected in aggregate and does not identify individuals.

You can manage your cookie preferences through your browser settings. Please note, however, that disabling essential cookies may affect platform functionality.

PWKGame acknowledges and respects the rights every member holds over their personal data. These rights may be exercised at any time by contacting our support team via live chat.

• Right to access:  You have the right to request a copy of the personal data we hold about you in a readable format.
• Right to rectification:  You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Right to erasure:  You have the right to request deletion of your personal data, except where we are legally required to retain it.
• Right to restriction of processing:  You have the right to request that we restrict how we process your data in certain circumstances.
• Right to data portability:  You have the right to receive your personal data in a structured, machine-readable format for transfer to another service.
• Right to withdraw consent:  You have the right to withdraw any previously given consent for specific data processing, including marketing communications, at any time and at no cost.

PWKGame services are exclusively intended for users who are 18 (eighteen) years of age or older. We do not intentionally collect personal data from individuals under the age of 18.

If we become aware that personal data from an individual under the age of 18 has been collected without proper age verification, we will immediately take steps to delete that data and deactivate the associated account. Parents or guardians who discover that their minor child has registered on our platform are asked to contact our support team right away.

PWKGame reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, platform service developments, or in response to applicable regulatory changes.

For material changes — meaning changes that significantly affect how we handle your personal data — we will provide clear notice via an in-platform notification or to your registered email address at least 14 days before the changes take effect.

The "Last updated" date shown at the top of this page always reflects the most current version of this policy. We encourage you to check this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out to the PWKGame team. We are committed to addressing all privacy-related inquiries seriously and in a timely manner.

The PWKGame support team is available 24 hours a day via the live chat feature on the platform. For specific inquiries regarding privacy and data protection, you may also reach us via the official email listed on the platform's contact page.